Frequently Asked Questions

Everything you need to know about your 7th.era experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unused and unopened items in their original packaging. Please contact our support team to initiate a return authorization.

Are your products covered by a warranty?

Yes, all 7th.era products come with a one-year limited warranty against manufacturing defects to ensure you receive the highest quality experience.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

Can I track my order in real-time?

Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Yes, 7th.era ships to over 50 countries worldwide. Shipping costs and delivery times are calculated automatically at checkout based on your location.